Warranty

Kronotex Australia Pty Ltd (in the following: Kronotex) provides buyers in addition to the
unencumbered warranty under law, an additional guarantee covering the abrasion resistance of
the floor’s surface. It extends from the date of purchase and covers the products as follows:

CONDITIONS OF WARRANTY

Kronotex laminate panels must be checked before and during installation for any defects. No liability 
is accepted for laminate flooring installed despite visible defects.

Kronotex laminate floors must be installed properly according to the instructions, in a dry room,
and in accordance with the respective use class. No liability is accepted for Kronotex laminate
floors installed in damp rooms.

Abrasion areas on Kronotex laminate floors must be clearly visible and at least 1cm² in size. And in
particular the design layer must be completely abraded. No liability is accepted for abrasion on the
edges of the elements or for unusual or improper use, and in particular for damage caused by
mechanical stress.

Validity of warranty is dependent on regular cleaning and maintenance of Kronotex floors as
described in the care instructions.

Claims under warranty are valid only if submitted within 30 days of ascertaining damage and
accompanied by the original receipt from the retailer. In investigating a guarantee claim, Kronotex
retains the right to examine the floor in question on site.

OUR WARRANTY

In cases falling under warranty, Kronotex will deliver a replacement for the damaged element. If
the flooring in question is no longer available, then the buyer can choose a replacement of equal
value from the current Kronotex product line.

Since an annual 10% depreciation in the value of Kronotex laminates can be assumed, delivery of
a compensation product is dependent on payment of the appropriate difference by the buyer.

No liability is accepted for further damages, especially consequential damages such as those
incurred during installation or removal, or transport costs for damaged Kronotex laminate floors.

KRONOTEX GUARANTEE